Inova DD
A biopharma due diligence platform designed to centralize assessments, expert reviews, and compliance workflows within a structured operational system.
Design Team Lead, Project Manager
2022 — 2024
BIOPHARMA
Figma, Bootstrap, HTML/CSS, Jira, Teams
UX Research
Due diligence workflows in biopharma relied heavily on disconnected documents, email communication, and manual reporting processes. Scientists, legal teams, and compliance officers often worked across fragmented systems that made collaboration and visibility difficult.
The existing platform lacked workflow clarity and required users to manually transfer information between documents and structured systems, increasing both operational complexity and the risk of errors.
THE CORE CHALLENGECreate a centralized platform that combined structured assessments, expert reviews, and compliance workflows into a system that different teams could navigate efficiently without extensive onboarding.
Persona 1: Scientist / Expert
"This assessment data is scattered across five documents."
Overwhelmed by manual processes and compliance pressure
Copies data from Word docs into fragmented UI fields
"I need a centralized view of all my projects."
Persona 2: Compliance Officer
"I can't see where any project actually stands right now."
Anxious about missing deadlines without a clear pipeline view
Asks scientists for status updates over email, compiles manually
"Give me one dashboard with every project's status."
UX Design
The platform aimed to simplify due diligence workflows by centralizing assessments, expert reviews, project visibility, and compliance tracking within a structured digital system.
| CUSTOMER JOBS | PAINS | GAINS |
|---|---|---|
| Manage assessment workflows | Disconnected tools and documents | Centralized assessment dashboard |
| Track project progress | Manual data transfer and reporting | Structured digital workflows |
| Maintain compliance visibility | Limited operational transparency | Clear project and status tracking |
The project expanded from a focused redesign initiative into a broader product and development engagement supporting frontend delivery, workflow management, and operational coordination.
| PHASE 1REDESIGN SPRINT | PHASE 2FRONTEND DELIVERY | PHASE 3FULL DEVELOPMENT |
|---|---|---|
| Dashboard and project workflows | Frontend implementation | Backend integration support |
| Assessment and expert views | Admin and reporting systems | Project coordination workflows |
| Structured questionnaire flows | Design-to-development handoff | Operational scaling support |
Key Decision
The platform was designed around shared project structures while supporting different operational views for scientists, compliance teams, and administrators. This helped maintain consistency without oversimplifying role-specific workflows.
UI Design
Biopharma Due Diligence
Color
01Type
02Components
03
Key interfaces focused on assessment workflows, project visibility, structured reporting, and expert collaboration across operational due diligence processes.
Outcomes
Development handoff is a two-way street
The project reinforced the importance of strong collaboration between design and development teams. Delivering frontend-ready assets and structured implementation support helped reduce gaps during handoff and development.
Design-to-PM is a natural transition
As the project expanded, my responsibilities naturally evolved from design leadership into project coordination, prioritization, and cross-functional workflow management.
Proactive communication builds distributed trust
Clear documentation, regular updates, and structured communication became essential for maintaining alignment across distributed teams and complex operational workflows.