MATERNAL HEALTH / E-COMMERCE

MeroMomma

A mobile app and e-commerce platform offering health tools, curated products, and community support for expecting and new parents in Nepal.

MeroMomma
ROLE

Product Owner, Project Manager

TIMELINE

2021 — 2023

INDUSTRY

MATERNAL HEALTH / E-COMMERCE

TOOLS USED

Figma, Jira, Google Docs

01

Research

THE PROBLEM

Expecting mothers in Nepal navigate pregnancy with fragmented resources. Health information comes from family advice, scattered web searches, and clinic visits with limited continuity. There's no single platform that combines pregnancy tracking, trusted health content, product shopping, and community support.

Most existing apps are designed for Western markets. The content doesn't account for local dietary practices, the health tools don't integrate with Nepali payment systems, and the community features assume levels of digital literacy and connectivity that don't match the local context.

THE MARKET GAP

Nepal had no dedicated maternal health platform combining health tracking, e-commerce, and community in one app. Parents relied on WhatsApp groups, generic global apps, and in-person advice networks.

THE BUSINESS MODEL

Freemium health tools drive acquisition. E-commerce with local payment drives revenue. Community drives retention. Premium features create an upsell path.

EMPATHY MAP

Persona 1: Expecting Mother

THINKS

"Am I on track? Is this symptom normal for my week?"

FEELS

Anxious about doing things wrong with no reliable guide

DOES

Googles symptoms, asks family, screenshots advice from WhatsApp groups

SAYS

"I want one app that tells me what to expect this week."

Persona 2: New Parent

THINKS

"What products do I actually need vs. what's marketed to me?"

FEELS

Overwhelmed by choices without trusted local recommendations

DOES

Browses Instagram shops, asks friends, buys from whatever's available nearby

SAYS

"Show me what other Nepali parents are actually buying."

02

UX Design

The research pointed to three core needs that had to work together: health guidance tied to pregnancy stage, a trustworthy shopping experience with local payment, and a community where parents could share honestly. The product roadmap phased these deliberately.

VALUE PROPOSITION MAP
CUSTOMER JOBSPAINSGAINS
Track pregnancy week by weekFragmented health info from unreliable sourcesStage-aware health tools and content
Buy baby and maternity productsNo local e-commerce for baby productsCurated shop with eSewa/Khalti payment
Connect with other parentsIsolation without peer support networkModerated community forum
FEATURE ROADMAP
PHASE 1MVP HEALTH COREPHASE 2E-COMMERCEPHASE 3COMMUNITY & SERVICES
Due date calculatorProduct catalog with categoriesDiscussion forums
BMI calculator (pre & during pregnancy)Cart and checkout flowCall a Doctor (teleconsult)
Ovulation calculatorLocal payment (eSewa, Khalti)Recommended services directory
Baby kick counterWishlist and shopping listsBaby name generator
Weekly pregnancy contentOrder trackingShared wishlists / gift registry
INFORMATION ARCHITECTURE

Designed around pregnancy stage as the primary navigation anchor. The home screen adapts content, product recommendations, and health tools based on the user's current week.

MeroMomma app
Home
Stage indicator
Weekly content
Featured products
Nearby hospitals
Health Tools
Due Date Calculator
BMI Calculator
Ovulation Calculator
Kick Counter
Shop
Catalog
Checkout (eSewa/Khalti)
Wishlist
Order tracking
Community
For You feed
My Discussions
Saved
Create post
Services
Call a Doctor
Yoga & wellness
Hospital directory
03

UI Design

KEY SCREENS

A warm, approachable visual language that felt trustworthy without being clinical. The UI adapts content based on pregnancy week — featured articles, health tips, and product recommendations change as the user progresses. Health tools prioritize clarity over decoration: the kick counter is a single large button, the BMI calculator shows results with plain-language guidance.

04

Outcomes

A product built from scratch — from branding and pitch deck through MVP design to development collaboration with an external team.

6

PHASES PLANNED

From health MVP through e-commerce to community and services.

5

HEALTH TOOLS SHIPPED

Due date, BMI, ovulation, kick counter, and weekly content.

3

REVENUE STREAMS

E-commerce, premium features, and a service marketplace.

KEY LEARNINGS
01

Scope management is the real product skill

The initial feature list was massive. Every stakeholder had a must-have. Phasing it into MVP, Growth, and Ecosystem kept the team focused and the client realistic. The hardest design decisions were about what not to build first.

02

Local context changes everything

Designing for Nepal meant eSewa and Khalti payment integration, not Stripe. It meant pregnancy content that accounts for local dietary practices, not Western nutrition guides. A product that ignores local context, regardless of its quality, has no place in a local market.

03

The wishlist taught me about hidden use cases

What started as a simple save-for-later feature evolved into a shareable gift registry when we realized expecting mothers were already sharing product lists with family over WhatsApp. The feature insight came from understanding behavior, not from a feature request.