MATERNAL HEALTH / E-COMMERCE

MeroMomma

A mobile app and e-commerce platform offering health tools, curated products, and community support for expecting and new parents in Nepal.

MeroMomma
ROLE

Product Owner, Project Manager

TIMELINE

2021 — 2023

INDUSTRY

MATERNAL HEALTH / E-COMMERCE

TOOLS USED

Figma, Jira, Google Docs

01

Research

THE PROBLEM

Expecting mothers in Nepal often rely on fragmented resources including family advice, social media groups, scattered web searches, and disconnected clinic visits. There was no single platform combining pregnancy guidance, parenting tools, trusted products, and community support in one experience.

Most existing solutions were designed for Western markets and did not reflect local behaviors, payment systems, or everyday parenting needs within the Nepali context.

THE MARKET GAP

Nepal lacked a localized parenting platform that combined health tools, educational content, ecommerce, and community support within a single mobile experience.

THE BUSINESS MODEL

The platform combined free health and parenting tools with ecommerce, community engagement, and service-based features to support long-term user retention and product growth.

MARKET CONTEXT

Existing parenting platforms such as What to Expect and BabyCenter provided useful references for stage-based guidance, community interaction, and health tracking experiences. However, most products were designed for Western audiences and did not reflect local payment systems, parenting behaviors, or accessibility needs relevant to Nepali users.

EMPATHY MAP

Persona 1: Expecting Mother

THINKS

"Am I on track? Is this symptom normal for my week?"

FEELS

Anxious about doing things wrong with no reliable guide

DOES

Googles symptoms, asks family, screenshots advice from WhatsApp groups

SAYS

"I want one app that tells me what to expect this week."

Persona 2: New Parent

THINKS

"What products do I actually need vs. what's marketed to me?"

FEELS

Overwhelmed by choices without trusted local recommendations

DOES

Browses Instagram shops, asks friends, buys from whatever's available nearby

SAYS

"Show me what other Nepali parents are actually buying."

02

UX Design

VALUE PROPOSITION

The platform aimed to support parents through different stages of pregnancy and early parenting by combining health guidance, curated products, localized content, and community-based support within a single mobile experience.

CUSTOMER JOBSPAINSGAINS
Track pregnancy week by weekFragmented health info from unreliable sourcesStage-aware health tools and content
Buy baby and maternity productsNo local e-commerce for baby productsCurated shop with eSewa/Khalti payment
Connect with other parentsIsolation without peer support networkModerated community forum
FEATURE ROADMAP

The roadmap evolved from core health tools into commerce, services, and community-driven experiences as the platform expanded.

Phase 1FOUNDATIONPhase 2PLATFORM & COMMERCEPhase 3ENGAGEMENT & SCALING
Pregnancy tracking toolsWebsite redesign and ecommerceCommunity discussions
Due date and BMI calculatorsVendor onboardingWishlist redesign
Weekly parenting contentProduct catalog and checkoutGlobal search
Doctor and hospital directoryLocal payment integrationBaby name suggestions
Blog and educational resourcesOrder and inventory workflowsRecommended services
Gallery and shared momentsContent and admin managementNotification system
INFORMATION ARCHITECTURE

Designed around pregnancy stages and everyday parenting needs. Content, tools, products, and recommendations adapted based on the user’s journey and priorities.

MeroMomma app
Home
Stage indicator
Weekly content
Featured products
Nearby hospitals
Health Tools
Due Date Calculator
BMI Calculator
Ovulation Calculator
Kick Counter
Shop
Catalog
Checkout (eSewa/Khalti)
Wishlist
Order tracking
Community
For You feed
My Discussions
Services
Call a Doctor
Hospital directory
Event
03

UI Design

Design System

Maternal Health Platform

A warm and approachable visual system designed to feel supportive without becoming clinical. The interface prioritizes clarity and accessibility for everyday mobile interactions.

Color

01
Primary#E9ACBD
Secondary#88B9F2
Focus#EFC950
Surface Light#F9FAFA
Light Blue BG#E8F3FF
Header Text#43485A

Type

02
You are on your 36 weeks of pregnancyH2 / Nunito / SemiBold / 18px (LH: 30px, PS: 8px)
Shop by CategoryH3 / Nunito / Bold / 20px (LH: 24px, PS: 8px)
When coping with the loss of your expected birth plan, it’s important to remember that you are not alone.Body / Proxima Nova / Regular / 16px

Components

03
Card- Store Item
Card- Store Item
Wish Icon - Interaction
Wish Icon - Interaction
Buttons
Buttons
Mobile Nav Bar
Mobile Nav Bar
Tab Bar/Action
Tab Bar/Action
KEY SCREENS

The mobile experience combined pregnancy tracking, educational content, curated commerce, and community interactions within a calm and approachable interface designed for everyday use.

04

Outcomes

6

PHASES PLANNED

From health MVP through e-commerce to community and services.

5

HEALTH TOOLS SHIPPED

Due date, BMI, ovulation, kick counter, and weekly content.

3

REVENUE STREAMS

E-commerce, premium features, and a service marketplace.

KEY LEARNINGS
01

Scope management is the real product skill

The project included a wide range of ideas spanning health tools, ecommerce, community features, and service integrations. Prioritizing what delivered the most immediate value became essential throughout the product planning process.

02

Local context changes everything

Designing for Nepal required understanding local behaviors, payment systems, content expectations, and how parents discover and trust information in everyday life. Local context shaped both product decisions and user experience patterns.

03

The wishlist taught me about hidden use cases

User behavior often revealed opportunities that were not part of the original feature plan. Small interactions around saved products and shared lists showed how parents naturally involved friends and family throughout the purchasing and decision-making process.